Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 7, 2004. Updated daily.

Complaints by system

Where the 2002 Mack DM has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Mack DM recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Service brakes, air: drum

Recall 04V-258 · Jun 7, 2004 · 36 vehicles

Risk. LOSS OF BRAKING ABILITY COULD RESULT IN A VEHICLE CRASH, POSSIBLY CAUSING INJURIES OR DEATH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mack.

Best & worst years

2002 vs. every other DM year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the DM median. How we score

'65'66'67'68'69'70'71'72'73'74'75'76'77'78'79'87'88'89'90'91'92'93'98'99'00'01'02'03'04'05'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2002 DM?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.