2020 Mack TEProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Mack TE. It is covered by 2 safety recalls, and for recall 21V-953 the manufacturer reports only 52% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 9, 2021. Updated daily.

Complaints by system

Where the 2020 Mack TE has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Mack TE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

52%repaired · 2023 Q4

Parking brake

Recall 21V-953 · Dec 9, 2021 · 20,668 vehicles · 10,706 repaired

Risk. The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mack.

Best & worst years

2020 vs. every other TE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the TE median. How we score

'19'20'21'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Mack TE, and the recalls they led to.

  1. Vehicle Roll AwayPE20003 · closed Jan 10, 2024
    Led to recall 21V-953

Own a 2020 TE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.