2016 Mercedes-Benz C 350 EProblems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2016 Mercedes-Benz C 350 E, most often about the engine. It is covered by 5 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 15, 2023. Updated daily.

Complaints by system

Where the 2016 Mercedes-Benz C 350 E has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine20
Electrical system10
Structure10
Visibility/wiper10
Power train10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2016 Mercedes-Benz C 350 E recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2016 vs. every other C 350 E year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C 350 E median. How we score

'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Mercedes-Benz C 350 E, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  3. Front Roof Panel DetachmentPE21001 · closed Oct 14, 2021
    Led to recall 21V-197
In owners' words

What C 350 E owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turned off the engine and lost power. The gas pedal is unresponsive and all the alarms on screen flash and I have to coast to a stop. Most recently it was on a busy road and I barely…
Complaint 11473539 · Jul 12, 2022
This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled…
Complaint 11473348 · Jul 11, 2022

Own a 2016 C 350 E?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.