2002 Mercedes-Benz C ClassProblems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2002 Mercedes-Benz C Class, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 30, 2014. Updated daily.

Complaints by system

Where the 2002 Mercedes-Benz C Class has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system102
Engine and engine cooling50
Seats50
Suspension50
Fuel system, gasoline40
Tires40
Power train30
Structure10
Visibility10
5 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2002 Mercedes-Benz C Class recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2002 vs. every other C Class year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C Class median. How we score

'94'95'96'97'98'99'00'01'02'03'04'05'06'08'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What C Class owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

MERCEDES BENZ C240 ECU FAILURE. ALSO THE TRANSMISSION SHIFTS ARE SOMETIMES RANDOM AT BEST AND SOMETIMES SHUTS OFF. THE CARS INSTRUMENT CLUSTER ALSO SOMETIMES DOESN'T WORK, THE POWER STEERING LEAKS INTERMITTENTLY THE REAR COIL SPRING BROKE ON LEFT SIDE OF VEHICLE. THE ALTERNATOR WAS REPLACED SO WAS…
Complaint 10404244 · Jun 2, 2011 · 90,000 miles
SEAT CONTROLLER MODULES, THEY CONSTANTLY DRAIN THE BATTERY WHEN THE CAR IS OFF. THIS IS A VERY VERY COMMON PROBLEM WITH MERCEDES C CLASS. THE CONTROLLER DRAINS THE CAR BATTERY TO THE POINT WERE THE CAR CANNOT START, AND CONTINUES TO DO THIS IF THE CAR IS NOT DRIVEN EVERYDAY. OBVIOUSLY HAVING A CAR…
Complaint 10252301 · Dec 19, 2008
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C CLASS. WHILE DRIVING 35 MPH OR HIGHER, THE ESP INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE OCCURS INTERMITTENTLY WHILE DRIVING 35 MPH. THE DEALER STATED THAT THEY WILL NOT…
Complaint 10239832 · Aug 26, 2008 · 110,000 miles

Own a 2002 C Class?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.