2001 Mercedes-Benz C320Problems, recalls & complaints

NHTSA has logged 63 owner complaints about the 2001 Mercedes-Benz C320, most often about the electrical system. It is covered by 3 safety recalls, and for recall 24V-874 the manufacturer reports only 10% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 19, 2024. Updated daily.

Complaints by system

Where the 2001 Mercedes-Benz C320 has problems

63 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system261
Seats191
Engine and engine cooling111
Exterior lighting70
Visibility60
Equipment50
Vehicle speed control52
Service brakes, hydraulic51
Steering40
12 other systems233

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2001 Mercedes-Benz C320 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

10%repaired · 2026 Q3

Visibility: sun/moon roof assembly

Recall 24V-874 · Nov 19, 2024 · 33,456 vehicles · 3,406 repaired

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

34%repaired · 2025 Q4

Visibility: sun/moon roof assembly

Recall 22V-954 · Dec 23, 2022 · 131,653 vehicles · 45,331 repaired

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

24%repaired · 2026 Q1

Visibility: sun/moon roof assembly

Recall 19V-918 · Dec 20, 2019 · 747,928 vehicles · 177,202 repaired

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do electrical system problems start?

64kmiles, median

Based on the odometer reading in 21 electrical system complaints. 81% were reported before 100,000 miles.

median0k50k100k150k200k+
2under 30k miles17under 100k miles4100k miles or more
Best & worst years

2001 vs. every other C320 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the C320 median. How we score

'01'02'03'04'05'06'07
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What C320 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

MY BATTERY KEEPS DRAINING. WHEN I LOOK AT THE DISPLAY SCREEN IT ONLY STATES THAT THE FRONT RIGHT LIGHT IS OUT. WHEN I HAD TWO MECHANICS LOOK AT IT AND THEY STATED THAT MY BATTERY IS BEING DRAINED DUE TO MY SEAT FUNCTION NOT WORKING PROPERLY. AFTER NOT USING MY BATTERY FOR HOURS IT DIES. I KEEP…
Complaint 10885314 · Jul 17, 2016
I JUST BOUGHT THE CAR AND TWO DAYS LATER THE SMART KEY WON'T TURN, CAN'T UNLOCK THE STEERING WHEEL AND THE SHIFFTER THE GOOD THINK THE CAR WAS PARKED ON MY DRIVE WAY CALL TOW TRUCK TAKE TO THE SHOP AND THEY SAY I NEED A NEW KEY AND IGNITION CONTROL MODULE BUT ONLY DEALER CAN DO THAT, $1,400.00…
Complaint 10861059 · Apr 23, 2016 · 109,042 miles
AT 55 MPH THE FRONT LEFT BRAKE ENGAGES WITHOUT APPLYING THE BRAKE PEDAL AND AFTER A FEW SECONDS RELEASES, THE BAS AND ESC FAULTS ARE THEN VISIBLE ON THE DASH. THE BRAKE LIGHT SWITCH WAS REPLACED BY MERCEDES TWO TIMES, BUT THIS CONDITION SHOWS UP AFTER A FEW DAYS OF DRIVING, CODES SHOW THAT THE YAW…
Complaint 10618834 · Aug 4, 2014 · 57,000 miles

Own a 2001 C320?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.