2002 Mercedes-Benz CL ClassProblems, recalls & complaints

NHTSA has logged 19 owner complaints about the 2002 Mercedes-Benz CL Class, most often about the suspension. It is covered by 2 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2011. Updated daily.

Complaints by system

Where the 2002 Mercedes-Benz CL Class has problems

19 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension60
Engine and engine cooling52
Electrical system40
Interior lighting20
Service brakes, hydraulic20
Wheels10
Structure10
Tires10
Visibility10
1 other systems11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 Mercedes-Benz CL Class recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Interior lighting

Recall 06V-028 · Feb 2, 2006 · 36,911 vehicles

Risk. DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2002 vs. every other CL Class year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CL Class median. How we score

'00'01'02'03'04'05
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CL Class owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH…
Complaint 10279825 · Aug 9, 2009 · 41,000 miles
TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. THE CONTACT STATED THAT HIS VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION). THE DEALER REPAIRED THE ABC VALVE BLOCK AT THE COST OF $2,200 AND STATED THAT THERE WERE MATERIALS IN THE FLUID OF THE ABC SYSTEM, WHICH CAUSED…
Complaint 10247956 · Nov 7, 2008 · 85,000 miles
LEFT REAR OF CAR SINKS AFTER SITTING FOR MORE THAN 8 HOURS. MERCEDES BENZ HAS REPAIRED MANY TIMES BUT THE PROBLEM STILL COMES BACK. REPAIRED MEASURES INCLUDE REPLACING VALVES ASSOCIATED WITH THE ABC SUSPENSION, THE ABC PUMP HAS ALSO BEEN REPLACED AND HAVE ALSO FLUSHED THE ABC FLUID AND REPLACED THE…
Complaint 10240148 · Aug 28, 2008 · 54,000 miles

Own a 2002 CL Class?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.