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2000 Mercedes-Benz CL500Problems, recalls & complaints

NHTSA has logged 6 owner complaints about the 2000 Mercedes-Benz CL500, most often about the suspension. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints62 with a crash, fire or injuryTypical failure mileage74kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 25, 2015. Updated daily.

Complaints by system

Where the 2000 Mercedes-Benz CL500 has problems

6 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension32
Electrical system20
Engine10
Interior lighting10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2000 Mercedes-Benz CL500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Headlights: switch

Recall 01V-247 · Aug 1, 2001 · 613 vehicles

Risk. DRIVERS IN INCOMING VEHICLES MAY EXPERIENCE INCREASED GLARE FROM THE HIGH BEAM LIGHTING WHICH COULD RESULT IN THE POTENTIAL FOR A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2000 vs. every other CL500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CL500 median. How we score

'99'00'01'02'03'04'05'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2000 Mercedes-Benz CL500, and the recalls they led to.

  1. ENGINE CRANKSHAFT PULLEY FAILUREPE03058 · closed Apr 22, 2004
    No recall
In owners' words

What CL500 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SUSPENSION SYSTEM NEARLY CAUGHT FIRE. THE CONTACT STATED THAT THERE WAS A CONSIDERABLE AMOUNT OF SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED AND REPAIRED. THE…
Complaint 10806786 · Nov 25, 2015 · 116,000 miles
TL* THE CONTACT OWNS A 2000 MERCEDES CL500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CONTACT STATED THAT THE ACTIVE BODY CONTROL IS TOO LOW PLEASE STOP VEHICLE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE…
Complaint 10638560 · Sep 23, 2014 · 74,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500 (N/A). WHILE TRAVELING AT 55 MPH, THE CONTACT HEARD A LOUD, UNUSUAL POP COMING FROM THE REAR OF THE VEHICLE. WITHIN SECONDS, THERE WAS SMOKE COMING FROM THE VEHICLE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT…
Complaint 10340151 · Jun 25, 2010 · 15,000 miles

Own a 2000 CL500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.