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2020 Mercedes-Benz CLA 250 4MATICProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Mercedes-Benz CLA 250 4MATIC, most often about the visibility/wiper. It is covered by 1 safety recall.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Free fix at dealersOwner complaints10 with a crash, fire or injuryTop problem1Visibility/wiper

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2026. Updated daily.

Complaints by system

Where the 2020 Mercedes-Benz CLA 250 4MATIC has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Mercedes-Benz CLA 250 4MATIC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other CLA 250 4MATIC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLA 250 4MATIC median. How we score

'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CLA 250 4MATIC owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern…
Complaint 11728141 · Mar 30, 2026

Own a 2020 CLA 250 4MATIC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.