2021 Mercedes-Benz CLS 450Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2021 Mercedes-Benz CLS 450, most often about the wheels. It is covered by 8 safety recalls, and for recall 21V-354 the manufacturer reports only 81% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 12, 2026. Updated daily.

Complaints by system

Where the 2021 Mercedes-Benz CLS 450 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Wheels20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2021 Mercedes-Benz CLS 450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2024 Q4

Electrical system: 12v/24v/48v battery

Recall 22V-733 · Sep 30, 2022 · 19,968 vehicles · 18,092 repaired

Risk. The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

90%repaired · 2023 Q2

Sensor: side impact

Recall 21V-527 · Jul 12, 2021 · 542 vehicles · 490 repaired

Risk. Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

Problem, fix and repair progress →

Show 4 more recalls
92%repaired · 2023 Q2

Rear/other: retractor

Recall 21V-483 · Jun 25, 2021 · 4,917 vehicles · 4,538 repaired

Risk. An unsecured child restraint system can increase the risk of injury during a crash.

Problem, fix and repair progress →

81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

94%repaired · 2023 Q1

Sensor: occupant classification

Recall 21V-230 · Apr 1, 2021 · 8,634 vehicles · 8,093 repaired

Risk. Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other CLS 450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS 450 median. How we score

'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CLS 450 owners report

Recent wheels complaints filed with NHTSA, shortened. Personal details are removed.

I own a 2021 Mercedes-Benz CLS 450 and have experienced three separate incidents involving cracked rims on this vehicle. Approximately 18 months ago, an authorized Mercedes-Benz dealership identified a cracked rear rim, which was replaced through insurance. During the replacement process, an…
Complaint 11777638 · Nov 12, 2026
During a trip driving from Sedona to San Diego, the rear passenger side rim (Part No. 25740120007x23) (see Picture1) failed with a through crack on the shoulder opposite the spoke side (see Picture2). This led to the loss of air pressure in the tire. The tire pressure sensor did indicate a low…
Complaint 11472277 · Jul 4, 2022

Own a 2021 CLS 450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.