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2009 Mercedes-Benz CLSProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2009 Mercedes-Benz CLS, most often about the air bags. It has no vehicle safety recalls on record.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls0None on recordOwner complaints12 with a crash, fire or injuryTypical failure mileage3kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2008. Updated daily.

Complaints by system

Where the 2009 Mercedes-Benz CLS has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2009 Mercedes-Benz CLS recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2009 vs. every other CLS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS median. How we score

'06'08'09'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2009 Mercedes-Benz CLS, and the recalls they led to.

  1. Loss of rear lighting assemblyEA13008 · closed May 12, 2014
    Led to recall 14V-177
In owners' words

What CLS owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

AIRBAGS DID NOT DEPLOY WITH CRASH IN 2009 CLK 550 MERCEDES. IMPACT WAS AT 50 MILES PER HOUR AND STRUCK THE FRONT DRIVERS SIDE BUMPER. THE BUMPER WAS ON THE GROUND AND THE ALUMINUM FRAME BENT. RESTRAINED BY SEAT BELT, MY DAUGHTER'S HEAD STRUCK THE STEERING WHEEL AND SUFFER FROM WHIPLASH. PLEASE NOTE…
Complaint 10242877 · Sep 18, 2008 · 2,500 miles

Own a 2009 CLS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.