Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
NHTSA has logged 30 owner complaints about the 2019 Mercedes-Benz E 300, most often about the seat belts. It is covered by 8 safety recalls, and for recall 20V-449 the manufacturer reports only 63% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 31, 2026. Updated daily.
30 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Seat belts | 7 | 1 |
| Engine | 4 | 0 |
| Electrical system | 3 | 0 |
| Wheels | 2 | 1 |
| Back over prevention | 2 | 0 |
| Fuel/propulsion system | 2 | 1 |
| Lane departure | 2 | 1 |
| Air bags | 2 | 1 |
| Steering | 1 | 0 |
| 4 other systems | 4 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying…
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk. Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their…
Risk. The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Risk. An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E 300 median. How we score
Recent seat belts complaints filed with NHTSA, shortened. Personal details are removed.
On May 23, 2023, the audible and visual seat belt alerts activated to notify me that the driver and/or passenger that the seat belt was not properly secured. However, both the driver and/or the passenger had the seat belt on at all times the car was moving. We tried unbuckling then re-buckling to…
I HAVE ISSUES WITH MY SEATBELT AND THE CAR IS NOTIFYING ME THAT SOMETHING IS WRONG WITH IT, AND WHEN I CALL MERCEDES BENZ, THERE IS NOBODY HELPING ME. I CALLED THE DEALERSHIP AND THEY WERE DISMISSIVE TO MY COMPLAINT AND TOLD ME THAT THEY HAD NO PARTS TO FIX THE DEFECTIVE SEATBELT. I THEN CALLED…
HIT ON DRIVER'S SIDE DOOR AREA. PRESALE FAILED TO OPERATE. SEAT BELTS DID NOT RESTRAIN DRIVER OR PASSENGER. AIR BAGS DID NOT TRIGGER. DRIVER HIT STEERING WHEEL AND WAS INJURED. ENTERING INTERSECTION OF N. DRUID HILLS RD AND CLAIRMONT RD, ATLANTA, GA. MY VEHICLE WAS AT VERY LOW SPEED. OTHER VEHICLE…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.