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2011 Mercedes-Benz EProblems, recalls & complaints

NHTSA has logged 10 owner complaints about the 2011 Mercedes-Benz E, most often about the power train. It is covered by 4 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls4Free fix at dealersOwner complaints104 with a crash, fire or injuryTypical failure mileage0kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 17, 2013. Updated daily.

Complaints by system

Where the 2011 Mercedes-Benz E has problems

10 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train31
Tires30
Electrical system20
Air bags11
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2011 Mercedes-Benz E recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Engine and engine cooling

Recall 11V-213 · Apr 1, 2011 · 41 vehicles

Risk. WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.

Problem, fix and repair progress →

–no report yet

Fuel system, other: fuel filter

Recall 10V-540 · Oct 29, 2010 · 2,297 vehicles

Risk. DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.

Problem, fix and repair progress →

–no report yet

Hydraulic power assist: pump

Recall 10V-459 · Oct 4, 2010 · 85,300 vehicles

Risk. OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2011 vs. every other E year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E median. How we score

'94'04'05'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

YOU PUT THE CAR IN PARK THE DIGITAL DISPLAY SAYS "PARK" BUT IT IS NOT. YOU PUT THE CAR IN DRIVE OR REVERSE THE DIGITAL DISPLAY SAYS DRIVE OR REVERSE AND CAR DOES NOT MOVE. IN ORDER TO CORRECT THE PROBLEM YOU HAVE TO TURN OFF THE CAR AND TURN IT BACK ON THEN IT WILL START TO WORK PROPERLY AGAIN. I…
Complaint 10359582 · Oct 7, 2010 · 9,898 miles
2011 MERCEDES BENZ E CLASS-THIS VEHICLE HAS AN ELECTRONIC SHIFTER JUST BEHIND STEERING WHEEL. IT IS DIFFICULT TO TELL IF IT GOES INTO PARK OR NOT. MY WIFE HAD ENGINE RUNNING, GOT OUT OF CAR TO CHECK THE TRUNK AND THOUGHT SHE PUT THE VEHICLE IN PARK. IT STARTED TO MOVE AND SHE WAS ABLE TO JUMP…
Complaint 10356174 · Sep 17, 2010 · 100 miles

Own a 2011 E?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.