Visibility: sun/moon roof assembly
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
NHTSA has logged 125 owner complaints about the 2003 Mercedes-Benz E500, most often about the service brakes. It is covered by 3 safety recalls, and for recall 24V-874 the manufacturer reports only 10% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 23, 2025. Updated daily. Photo: OSX, Public domain.
125 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 29 | 2 |
| Fuel/propulsion system | 27 | 0 |
| Suspension | 19 | 1 |
| Fuel system, gasoline | 14 | 0 |
| Power train | 10 | 0 |
| Service brakes, hydraulic | 8 | 0 |
| Air bags | 7 | 4 |
| Electronic stability control (ESC) | 4 | 1 |
| Engine and engine cooling | 4 | 0 |
| 9 other systems | 14 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
112kmiles, median
Based on the odometer reading in 26 service brakes complaints. 38% were reported before 100,000 miles.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E500 median. How we score
Federal investigations that included the 2003 Mercedes-Benz E500, and the recalls they led to.
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2003 Mercedes-Benz E500. The contact stated that there was leakage coming from the driver’s and the passenger’s side sunroof. The contact stated that the vehicle was taken to a local dealer. The contact was informed that the only warranty would be for the module. The contact…
I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH.SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED.TO AVOID AN ACCIDENT,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP.AFTER WE…
MZB ISSUED A 25-YEAR-WARRANTY/SAFETY RECALL EXTENSION ON MY 2003 E500 MZB CAR; #[PHONE] -FOR THE SENSOTRONIC BRAKE SYSTEM. AROUND AUGUST 2020 I WAS DRIVING ON SURFACE STREET WHEN SUDDENLY THE DASHBOARD STARTED FLASHING RED WARNINGS AND THE SPEED IMMEDIATELY REDUCED AND TRANSMISSION WAS LOCKED IN…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.