2003 Mercedes-Benz E500Problems, recalls & complaints

NHTSA has logged 125 owner complaints about the 2003 Mercedes-Benz E500, most often about the service brakes. It is covered by 3 safety recalls, and for recall 24V-874 the manufacturer reports only 10% of affected cars repaired.

2003 Mercedes-Benz E500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 23, 2025. Updated daily. Photo: OSX, Public domain.

Complaints by system

Where the 2003 Mercedes-Benz E500 has problems

125 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes292
Fuel/propulsion system270
Suspension191
Fuel system, gasoline140
Power train100
Service brakes, hydraulic80
Air bags74
Electronic stability control (ESC)41
Engine and engine cooling40
9 other systems141

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2003 Mercedes-Benz E500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

10%repaired · 2026 Q3

Visibility: sun/moon roof assembly

Recall 24V-874 · Nov 19, 2024 · 33,456 vehicles · 3,406 repaired

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

34%repaired · 2025 Q4

Visibility: sun/moon roof assembly

Recall 22V-954 · Dec 23, 2022 · 131,653 vehicles · 45,331 repaired

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

24%repaired · 2026 Q1

Visibility: sun/moon roof assembly

Recall 19V-918 · Dec 20, 2019 · 747,928 vehicles · 177,202 repaired

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Mileage at failure

When do service brakes problems start?

112kmiles, median

Based on the odometer reading in 26 service brakes complaints. 38% were reported before 100,000 miles.

median0k50k100k150k200k+
1under 30k miles10under 100k miles16100k miles or more
Best & worst years

2003 vs. every other E500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E500 median. How we score

'03'04'05'06'07'08'09
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2003 Mercedes-Benz E500, and the recalls they led to.

  1. Fuel Leakage From The Fuel TankEA13003 · closed Dec 19, 2014
    No recall
In owners' words

What E500 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2003 Mercedes-Benz E500. The contact stated that there was leakage coming from the driver’s and the passenger’s side sunroof. The contact stated that the vehicle was taken to a local dealer. The contact was informed that the only warranty would be for the module. The contact…
Complaint 11483387 · Sep 7, 2022 · 97,648 miles
I OWN A 2003 MERCEDES BENZ E500. MY WIFE WAS DRIVING THE CAR ABOUT 25 MPH.SHE PUT ON THE BRAKES AND A BRIGHT RED SIGNAL APPEARED ON THE SCREEN AND THE CAR BRAKES FAILED.TO AVOID AN ACCIDENT,MY WIFE DROVE INTO AN UPHILL PARKING LOT WHERE THE CAR CAME TO A STOP WITHOUT THE CARS BRAKES HELP.AFTER WE…
Complaint 11464802 · May 16, 2022
MZB ISSUED A 25-YEAR-WARRANTY/SAFETY RECALL EXTENSION ON MY 2003 E500 MZB CAR; #[PHONE] -FOR THE SENSOTRONIC BRAKE SYSTEM. AROUND AUGUST 2020 I WAS DRIVING ON SURFACE STREET WHEN SUDDENLY THE DASHBOARD STARTED FLASHING RED WARNINGS AND THE SPEED IMMEDIATELY REDUCED AND TRANSMISSION WAS LOCKED IN…
Complaint 11362237 · Oct 1, 2020 · 150,250 miles

Own a 2003 E500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.