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2011 Mercedes-Benz GLProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2011 Mercedes-Benz GL, most often about the steering. It is covered by 2 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Free fix at dealersOwner complaints30 with a crash, fire or injuryTypical failure mileage1kSteering, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2011. Updated daily.

Complaints by system

Where the 2011 Mercedes-Benz GL has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering20
Electrical system10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Mercedes-Benz GL recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Fuel system, other: fuel filter

Recall 10V-540 · Oct 29, 2010 · 2,297 vehicles

Risk. DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2011 vs. every other GL year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GL median. How we score

'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GL owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT, THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
Complaint 10429298 · Oct 10, 2011 · 1,436 miles
MY HUSBAND WAS GOING ON HIS THIRD DEPLOYMENT, HE DID NOT WANT ME TO HAVE ANY CAR PROBLEM, SO WE SPENT ALMOST 70K FOR A BRAND NEW 2011 MERCEDES GL BLUE TECH. HOWEVER, LESS THAN 30 DAYS AND 1460 MILES, THE STEERING WHEEL QUIT WORKING DURING A TURN, IT ALMOST KILLED ME. I HAVE CONTACTED THE DEALER…
Complaint 10424127 · Sep 7, 2011 · 1,460 miles

Own a 2011 GL?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.