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2017 Mercedes-Benz GL350Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2017 Mercedes-Benz GL350, most often about the service brakes. It is covered by 2 safety recalls, and for recall 17V-241 the manufacturer reports only 87% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 87%Owner complaints10 with a crash, fire or injuryTop problem1Service brakes

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 23, 2018. Updated daily.

Complaints by system

Where the 2017 Mercedes-Benz GL350 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2017 Mercedes-Benz GL350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

87%repaired · 2018 Q4

Steering: electric power assist system

Recall 17V-241 · Apr 11, 2017 · 58,323 vehicles · 50,477 repaired

Risk. If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2018 Q2

Air bags: frontal

Recall 16V-903 · Dec 15, 2016 · 47,799 vehicles · 42,458 repaired

Risk. If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2017 vs. every other GL350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GL350 median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GL350 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

I LEASED THE 2017 MERCEDES BENZ GLE 350 IN DECEMBER 2016. WITHIN 6 MONTHS OF HAVING THE CAR, IT STARTED MAKING THIS SQUEALING NOISE WHEN DRIVING. THE NOISE COME AND GOES. WHEN I BROUGHT THE CAR FOR MAINTENANCE IN NOVEMBER 2017, THE DEALERSHIP TOLD ME THAT THE NOISE WAS NOT PRESENT WHILE SERVICING…
Complaint 11142113 · Oct 23, 2018

Own a 2017 GL350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.