2012 Mercedes-Benz GL550Problems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2012 Mercedes-Benz GL550, most often about the air bags. It is covered by 3 safety recalls, and for recall 24V-298 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 13, 2025. Updated daily.

Complaints by system

Where the 2012 Mercedes-Benz GL550 has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags61
Electrical system10
Exterior lighting10
Service brakes10
Structure11
Wheels11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Mercedes-Benz GL550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q1

Power assist: vacuum

Do not drive

Recall 24V-298 · Apr 26, 2024 · 15,604 vehicles · 439 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2025 Q4

Power assist: vacuum

Do not drive

Recall 22V-315 · May 9, 2022 · 350,294 vehicles · 149,456 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2012 vs. every other GL550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GL550 median. How we score

'08'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Mercedes-Benz GL550, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What GL550 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

I purchased a this vehicle at a dealership Laurel Ford as is no warranty for $14,000 and not even in a week of me having it the key fob was not working and it’s been giving me problems so now it’s not is not reading the ignition switch and it won’t turn on it’s not drivable, and I have small three…
Complaint 11635569 · Jan 13, 2025
THE TAKATA AIRBAG RECALL DEFECT HAS NOT BEEN REPAIRED ON OUR MERCEDEZ FOR OVER 3 YEARS NOW. WE HAVE NOT BEEN ABLE TO RESELL IT DUE TO THE RECALL, VALUATION HAS DECREASED AS WELL DUE TO THE REPAIR NOT BEING PERFORMED BY THE DEALER. SHOULD THIS HAVE BEEN DONE IN A TIMELY MANNER? IT CLEARLY WAS NOT.
Complaint 11204392 · Apr 29, 2019
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…
Complaint 10969721 · Mar 31, 2017

Own a 2012 GL550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.