repaired · 2026 Q3
Doors: lock
NewRisk. A vehicle rollaway increases the risk of a crash or injury.
2020 Mercedes-Benz GLB 250Problems, recalls & complaints
NHTSA has logged 55 owner complaints about the 2020 Mercedes-Benz GLB 250, most often about the structure. It is covered by 20 safety recalls, and for recall 23V-732 the manufacturer reports only 71% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
Complaints by system
Where the 2020 Mercedes-Benz GLB 250 has problems
55 complaints grouped by the system owners reported.
14Structure
11Electrical system
6Suspension2 crash/fire/injury
6Engine
4Steering2 crash/fire/injury
4Air bags1 crash/fire/injury
3Fuel system, gasoline
3Vehicle speed control
2Power train
1310 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 14 | 0 |
| Electrical system | 11 | 0 |
| Suspension | 6 | 2 |
| Engine | 6 | 0 |
| Steering | 4 | 2 |
| Air bags | 4 | 1 |
| Fuel system, gasoline | 3 | 0 |
| Vehicle speed control | 3 | 0 |
| Power train | 2 | 1 |
| 10 other systems | 13 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
20 recalls
2020 Mercedes-Benz GLB 250 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q4
Other: owners/service/other manual
Risk. Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2024 Q2
Back over prevention: display function
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Show 16 more recalls
repaired · 2024 Q2
Steering
Risk. Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
repaired · 2024 Q1
Fuel injection system: fuel rail
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
repaired · 2023 Q2
Air bag/restraint control module: software
Risk. Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
repaired · 2023 Q2
Connectors/plugs: accesory power outlet/jack/port/usb/sae/cigarette lighter
Risk. Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
repaired · 2023 Q4
Exterior lighting: headlights
Risk. Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
repaired · 2023 Q2
Passenger side: inflator module
Risk. An air bag that does not deploy properly during a crash can increase the risk of injury.
repaired · 2023 Q2
Electrical system
Risk. Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
repaired · 2023 Q2
Side/window: curtain
Risk. Air bags that do not deploy as intended can increase the risk of injury.
repaired · 2023 Q4
Sensing system: camera
Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
repaired · 2023 Q1
Structure: body
Risk. Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
repaired · 2023 Q2
Body: tailgate
Risk. Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2022 Q3
Air bags: side/window
Risk. In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
repaired · 2022 Q3
Seats: mid/rear assembly
Risk. If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
repaired · 2022 Q3
Structure: body
Risk. If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
repaired · 2022 Q2
Electrical system
Risk. Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2020 vs. every other GLB 250 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLB 250 median. How we score
'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What GLB 250 owners report
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
SUBJECT: URGENT: Safety Recall Campaign 26V481 / XXX– Unreasonable Remedy Delay and Economic Hardship (VIN: [XXX]). I am formally logging a safety complaint regarding the unreasonable delay by Mercedes-Benz in providing a remedy for NHTSA Recall 26V481 (Mercedes Campaign XXX), affecting my vehicle…
I am submitting this formal complaint regarding a serious safety incident involving my 2020 Mercedes-Benz GLB, which directly reflects the defect outlined in Recall 20V-480 (Rear Spoiler Detachment). Although my VIN is not officially included in the affected range, the exact failure described in…
The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving 45 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the spoiler needed to be replaced. The vehicle was not…
Own a 2020 GLB 250?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.