2020 Mercedes-Benz GLC 350Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Mercedes-Benz GLC 350, most often about the electrical system. It is covered by 2 safety recalls, and for recall 22V-365 the manufacturer reports only 91% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2022. Updated daily.

Complaints by system

Where the 2020 Mercedes-Benz GLC 350 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system11
Engine11
Structure11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Mercedes-Benz GLC 350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other GLC 350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLC 350 median. How we score

'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLC 350 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Engine coolant after 2000 miles from topped off by dealership got low and sparked fire, and totaled my car. Warning alert was ON to say turn off engine remove key. Articles related to this: 800,000 Mercedes-Benz Owners Warned Their Cars Could Catch Fire (forbes.com) Daimler warns car owners of fire…
Complaint 11475568 · Jul 24, 2022

Own a 2020 GLC 350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.