2023 Mercedes-Benz GLS 450 4MATICProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2023 Mercedes-Benz GLS 450 4MATIC, most often about the service brakes. It is covered by 5 safety recalls, and for recall 24V-118 the manufacturer reports only 80% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 14, 2025. Updated daily.

Complaints by system

Where the 2023 Mercedes-Benz GLS 450 4MATIC has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes40
Engine30
Forward collision avoidance20
Lane departure10
Electrical system10
Wheels10
Fuel/propulsion system10
Fuel system, gasoline10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2023 Mercedes-Benz GLS 450 4MATIC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2026 Q1

Electrical system: wiring

Recall 24V-207 · Mar 15, 2024 · 116,020 vehicles · 97,671 repaired

Risk. An overheated ground connection can increase the risk of a fire.

Problem, fix and repair progress →

Show 1 more recall
90%repaired · 2025 Q1

Structure: body

Recall 23V-178 · Mar 17, 2023 · 70,225 vehicles · 63,268 repaired

Risk. Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2023 vs. every other GLS 450 4MATIC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLS 450 4MATIC median. How we score

'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLS 450 4MATIC owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The car recently underwent a software update at the dealership for a backup camera issue. When I was driving home on the highway, the car suddenly braked and the seat belts automatically tightened up. This happened 3 additional times on the highway about 5 days later. I had turned off the automatic…
Complaint 11654449 · Apr 14, 2025
There have been 3 incidents where the car responded to unknown stimuli by braking hard. 3 months ago it happened while making a left turn through an intersection, driving about 10 mph the brakes unexpectedly locked up, luckily the person behind me took evasive action and didn't hit me; 2 weeks…
Complaint 11617794 · Oct 2, 2024
when coming to a stop and applying the break, the transmission stalled. a warning was issued around lane keeping assist and a second warning. Then the transmission light was on. It was not at risk in the moment because no one was behind me and I was coming to a stop sign. If it prevented me from…
Complaint 11609931 · Aug 21, 2024

Own a 2023 GLS 450 4MATIC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.