2011 Mercedes-Benz ML350Problems, recalls & complaints

NHTSA has logged 111 owner complaints about the 2011 Mercedes-Benz ML350, most often about the air bags. It is covered by 3 safety recalls, and for recall 24V-298 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 28, 2026. Updated daily.

Complaints by system

Where the 2011 Mercedes-Benz ML350 has problems

111 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags593
Electrical system163
Service brakes, hydraulic111
Service brakes92
Engine71
Power train72
Vehicle speed control31
Exterior lighting31
Seats32
6 other systems72

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Mercedes-Benz ML350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q1

Power assist: vacuum

Do not drive

Recall 24V-298 · Apr 26, 2024 · 15,604 vehicles · 439 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2025 Q4

Power assist: vacuum

Do not drive

Recall 22V-315 · May 9, 2022 · 350,294 vehicles · 149,456 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Driver side: inflator module

Recall 16V-081 · Feb 11, 2016 · 711,159 vehicles · 464,166 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2011 vs. every other ML350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ML350 median. How we score

'03'04'05'06'07'08'09'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Mercedes-Benz ML350, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What ML350 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Nearest dealership refused to complete the recall repairs. On March 6, during a moving traffic accident that totaled both cars, the air bags failed to deploy, resulting in injury to the driver (me).
Complaint 11521252 · May 9, 2023
I PUT MY KEY INTO THE IGNITION AND IT WOULD NOT START. I HAD A TOW TRUCK TO COME AND GET MY VEHICLE AND THEY CHARGED THE VEHICLE AND WOULD NOT GO INTO NEUTRAL OR DRIVE. I KNOW THAT I PROBABLY NEED A NEW BATTERY BUT THIS WAS SCARY.
Complaint 11317721 · Mar 12, 2020
TAKATA RECALL. I HAVE BEEN WAITING PATIENTLY SINCE FEBRUARY 2016, AND EVERY 6 MONTHS MERCEDES BENZ KEEPS DELAYING THE REMEDY TO THIS POTENTIALLY FATAL ISSUE. MY WIFE AND TODDLER RIDE IN THIS VEHICLE AND I'M ALWAYS IN FEAR THE AIRBAG CAN DEPLOY CAUSING SERIOUS INJURY OR DEATH. HOW MUCH LONGER AM I…
Complaint 11221963 · Jun 23, 2019 · 53,000 miles

Own a 2011 ML350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.