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2007 Mercedes-Benz ML500Problems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2007 Mercedes-Benz ML500, most often about the seats. It is covered by 2 safety recalls, and for recall 24V-298 the manufacturer reports only 3% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 3%Owner complaints97 with a crash, fire or injuryTypical failure mileage128kSeats, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 26, 2024. Updated daily.

Complaints by system

Where the 2007 Mercedes-Benz ML500 has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Seats55
Electrical system11
Service brakes11
Steering11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2007 Mercedes-Benz ML500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

3%repaired · 2026 Q1

Power assist: vacuum

Do not drive

Recall 24V-298 · Apr 26, 2024 · 15,604 vehicles · 439 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

43%repaired · 2025 Q4

Power assist: vacuum

Do not drive

Recall 22V-315 · May 9, 2022 · 350,294 vehicles · 149,456 repaired

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2007 vs. every other ML500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ML500 median. How we score

'02'03'04'05'06'07'08'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2007 Mercedes-Benz ML500, and the recalls they led to.

  1. SEAT BACK WARMER OVERHEATS/BURNSPE08030 · closed Sep 9, 2008
    No recall
In owners' words

What ML500 owners report

Recent seats complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2007 Mercedes Benz ML500. The contact stated that while her boyfriend was driving, the front and back seat warmers were operating and the driver noticed smoke. The contact mentioned there was a smoke odor and noticed the front driver seat caught on fire. The contact stated that…
Complaint 11434025 · Sep 23, 2021 · 199,800 miles
I HAD MY HEATED SEAT ON THE MEDIUM SETTING. WHILE ON MY SHORT COMMUTE TO WORK (ABOUT 8 MINUTES) THIS MORNING MY DRIVER SEAT STARTED TO SMOKE AND BURNED A HOLE THROUGH THE LEATHER AND MELTED PART OF MY CLOTHING.
Complaint 11156351 · Dec 5, 2018 · 155,000 miles
I GOT INTO MY CAR AND TURNED ON THE SEAT WARMER. AFTER 10 MINUTES OF DRIVING ON THE HIGHWAY I COULD SMELL SMOKE BUT THOUGHT IT WAS OUTSIDE THE VEHICLE. A FEW SECONDS LATER I FELT A BURNING SENSATION ON MY LOWER BACK. I REACHED MY LEFT HAND BEHIND ME TO CHECK AND FELT SOMETHING HOT, WHEN I PULLED MY…
Complaint 10958297 · Mar 2, 2017 · 123,000 miles

Own a 2007 ML500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.