Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
NHTSA has logged 4 owner complaints about the 2019 Mercedes-Benz S 560 E, most often about the engine. It is covered by 1 safety recall, and for recall 21V-058 the manufacturer reports only 95% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 4, 2026. Updated daily.
4 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 2 | 0 |
| Air bags | 1 | 0 |
| Electrical system | 1 | 1 |
| Seat belts | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S 560 E median. How we score
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the…
The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message "Get B Service Done In 19 days" was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.