Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
NHTSA has logged 1 owner complaint about the 2020 Mercedes-Benz SL 550, most often about the engine. It is covered by 3 safety recalls, and for recall 21V-961 the manufacturer reports only 83% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 6, 2026. Updated daily.
1 complaint grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 1 | 1 |
| Power train | 1 | 1 |
| Vehicle speed control | 1 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the SL 550 median. How we score
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
I do Own a Mercedes-Benz 2020 SL-550. On August 27, 2025, I was stopped at the curb adjacent to my house at [XXX]. When I gently tried to go right into driveway of my house, the tire hit the curb. When I gently again tried to release the tire from the curb, the car all of the sudden jump into the…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.