repaired · 2023 Q2
Spindle: arm
Risk. The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation.
2020 Nissan MuranoProblems, recalls & complaints
NHTSA has logged 45 owner complaints about the 2020 Nissan Murano, most often about the forward collision avoidance. It is covered by 2 safety recalls, and for recall 21V-402 the manufacturer reports only 88% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 20, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2020 Nissan Murano has problems
45 complaints grouped by the system owners reported.
14Forward collision avoidance2 crash/fire/injury
8Suspension
5Steering
4Service brakes
3Visibility/wiper
3Power train1 crash/fire/injury
2Wheels
2Seat belts
2Structure
77 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Forward collision avoidance | 14 | 2 |
| Suspension | 8 | 0 |
| Steering | 5 | 0 |
| Service brakes | 4 | 0 |
| Visibility/wiper | 3 | 0 |
| Power train | 3 | 1 |
| Wheels | 2 | 0 |
| Seat belts | 2 | 0 |
| Structure | 2 | 0 |
| 7 other systems | 7 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Nissan Murano recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q1
Steering: linkages
Risk. Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Nissan.
Best & worst years
2020 vs. every other Murano year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Murano median. How we score
'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Nissan Murano safety ratings
2020 Nissan Murano SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.1% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Optional
In owners' words
What Murano owners report
Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.
It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the…
The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for…
The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor…
Own a 2020 Murano?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.