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2021 Pierce Ladder AND PlatformProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2021 Pierce Ladder AND Platform, most often about the structure. It is covered by 1 safety recall, and for recall 23V-407 the manufacturer reports only 80% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 80%Owner complaints10 with a crash, fire or injuryTop problem1Structure

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 26, 2024. Updated daily.

Complaints by system

Where the 2021 Pierce Ladder AND Platform has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2021 Pierce Ladder AND Platform recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2024 Q1

Structure

Recall 23V-407 · Jun 6, 2023 · 5 vehicles · 4 repaired

Risk. Cracks can cause instability when an aerial ladder or platform is elevated, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pierce.

Best & worst years

2021 vs. every other Ladder AND Platform year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Ladder AND Platform median. How we score

'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Ladder AND Platform owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Pierce Manufacturing Aerial. The contact stated while the vehicle was parked, the contact discovered that several bolts on the vehicle's chassis were loose and detached. The failure occurred on several different occasions. No warning light was illuminated. The vehicle…
Complaint 11632496 · Dec 26, 2024

Own a 2021 Ladder AND Platform?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.