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2023 Pleasure Way OntourProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2023 Pleasure Way Ontour, most often about the electrical system. It is covered by 1 safety recall, and for recall 23V-493 the manufacturer reports only 73% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 73%Owner complaints10 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 21, 2025. Updated daily.

Complaints by system

Where the 2023 Pleasure Way Ontour has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Lane departure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2023 Pleasure Way Ontour recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

73%repaired · 2025 Q2

Equipment: recreational vehicle/trailer

Recall 23V-493 · Jul 17, 2023 · 514 vehicles · 376 repaired

Risk. A gas leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Pleasure Way.

Best & worst years

2023 vs. every other Ontour year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Ontour median. How we score

'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Ontour owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

“The 2023 Pleasure-Way Ontour 2.2 motorhome is built on a 2022 Ford Transit 350 HD chassis, VIN [XXX]. Four times while driving on secondary roads at a low rate of speed, or while stopped at an intersection, warning chimes and 6 different types of error messages are generated on the instrument…
Complaint 11649756 · Mar 21, 2025

Own a 2023 Ontour?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.