Electrical system: 12v/24v/48v batteryRecall 02V-338 · 2000–2001 Mercedes-Benz S Class

MERCEDES-BENZ USA, LLC. recall 02V-338 covers 65,000 2000–2001 Mercedes-Benz S Class for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on December 16, 2002.

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Vehicles repairedNo manufacturer report yet
Vehicles affected65,0001 model
ReportedDec 16, 2002Owners notified Feb 14, 2003
Complaints since54Same system, after the recall

Source: NHTSA recall 02V338000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

ON CERTAIN PASSENGER VEHICLES, EXCESSIVE STATIC BUILD-UP IN THE TRUNK FLOOR MATS CAN CAUSE A STATIC DISCHARGE WHEN INDIVIDUALS MOVE OR REMOVE ITEMS FROM THE TRUNK COMPARTMENT.

The risk

THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.

What to do

The fix

DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

MERCEDES-BENZ RECALL NO. 2002110014. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from July 1, 1998 to March 30, 2001. Not every vehicle in these model years is included; check by VIN.