Visibility: windshieldRecall 03V-087 · Ford and Mercury vehicles

FORD MOTOR COMPANY recall 03V-087 covers 67,894 Ford and Mercury vehicles for a visibility: windshield problem, reported to NHTSA on March 10, 2003.

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Vehicles repairedNo manufacturer report yet
Vehicles affected67,8942 models
ReportedMar 10, 2003Owners notified Mar 31, 2003
Complaints since329Same system, after the recall

Source: NHTSA recall 03V087000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

The risk

POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

What to do

The fix

DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.

FORD RECALL NO.03C03. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from October 29, 2001 to April 27, 2002. Not every vehicle in these model years is included; check by VIN.