2002 Mercury SableProblems, recalls & complaints

NHTSA has logged 440 owner complaints about the 2002 Mercury Sable, most often about the suspension. It is covered by 3 safety recalls.

2002 Mercury Sable

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 4, 2022. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2002 Mercury Sable has problems

440 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension2394
Vehicle speed control566
Visibility261
Air bags2420
Power train231
Engine and engine cooling202
Service brakes, hydraulic186
Electrical system171
Exterior lighting130
17 other systems647

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2002 Mercury Sable recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Brake lights: switch

Recall 04V-106 · Mar 2, 2004 · 938,789 vehicles

Risk. IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE…

Problem, fix and repair progress →

–no report yet

Visibility: windshield

Recall 03V-087 · Mar 10, 2003 · 67,894 vehicles

Risk. POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Problem, fix and repair progress →

–no report yet

Service brakes, hydraulic: pedals and linkages

Recall 02V-266 · Oct 2, 2002 · 369,614 vehicles

Risk. THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercury.

Mileage at failure

When do suspension problems start?

82kmiles, median

Based on the odometer reading in 225 suspension complaints. 79% were reported before 100,000 miles.

median0k50k100k150k200k+
4under 30k miles178under 100k miles47100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Suspension

34 owners mentioned a cost

$637median

Middle half: $449 – $1,004

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2002 vs. every other Sable year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sable median. How we score

'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'08'09
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Mercury Sable safety ratings

2002 Mercury Sable 4-DR. Wagon in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2002 Mercury Sable, and the recalls they led to.

  1. Front Suspension Coil Spring FractureEA08018 · closed Jun 30, 2011
    No recall
  2. Speed control cable damagePE12033 · closed Jun 26, 2013
    No recall
  3. BRAKE/ACCELERATOR PEDAL APPLICATIONRP03001 · closed Mar 23, 2004
    No recall
  4. BRAKE LIGHT SWITCH FAILURERQ03008 · closed Mar 5, 2004
    Led to recall 04V-106
In owners' words

What Sable owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE SUSPENSION COIL SPRING ON THE DRIVER'S SIDE FRACTURED AND SLASHED THE TIRE CAUSING THE TIRE TO EXPLODE. THE CONTACT STATED THAT THE SUSPENSION NEEDED TO…
Complaint 11361053 · Sep 25, 2020 · 37,500 miles
ON 2/6/2017 MY 2002 MERCURY SABLE WAGON WITH 63512 MILES ON IT THE FRONT SPRING BROKE TORE THE INSIDE OF TIRE APART NOT SURE WHAT ELSE WAS DAMAGED AT THIS POINT. MY CAR BEING IN VERY GOOD CONDITION NOT YOUR TYPICAL N.Y RUST NOT A ISSUE THIS IS A VERY DANGEROUS DESIGN DEFECT.
Complaint 10949982 · Feb 7, 2017 · 63,512 miles
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. UPON STARTING THE VEHICLE, IT WOULD NOT MOVE. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, THE FRONT COIL SPRINGS FRACTURED AND DETACHED, DAMAGING THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA…
Complaint 10947588 · Jan 25, 2017 · 58,000 miles

Own a 2002 Sable?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.