Visibility: glass, side/rearRecall 03V-120 · Orion vehicles

ORION BUS INDUSTRIES, INC. recall 03V-120 covers 4,191 Orion vehicles for a visibility: glass, side/rear problem, reported to NHTSA on March 27, 2003.

Vehicles repairedNo manufacturer report yet

Vehicles affected4,1913 models

ReportedMar 27, 2003Owners notified Jun 2, 2003

Complaints since0Same system, after the recall

Source: NHTSA recall 03V120000 and manufacturer quarterly reports. Started by NHTSA (compliance).

What's wrong

The problem

CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE HANDLE PULL FORCE EXCEEDS THE 89N FORCE TO RELEASE THE EMERGENCY WINDOW. ADDITIONAL FORCE IS REQUIRED TO RELEASE THE WINDOW.

The risk

IN THE EVENT OF A CRASH, AN OCCUPANT MAY HAVE DIFFICULTY OPENING THE EMERGENCY EXIT WINDOW, INCREASING THE RISK OF PERSONAL INJURY OR DEATH.

What to do

The fix

DEALERS WILL REPAIR THESE WINDOWS. OWNER NOTIFICATION BEGAN JUNE 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ORION AT 1-800-492-2116.

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

3 models

Vehicles in this recall

Orion II1995, 1996, 1997, 1998, 1999, 2000, 2001

Orion V1995, 1996, 1997, 1998, 1999, 2000, 2001

Orion VI1995, 1996, 1997, 1998, 1999, 2000, 2001

Built from January 1, 1995 to December 31, 2002. Not every vehicle in these model years is included; check by VIN.