Gear box: shaft pitmanRecall 12V-170 · 2012 International Terrastar

NAVISTAR, INC recall 12V-170 covers 234 2012 International Terrastar for a gear box: shaft pitman problem, reported to NHTSA on April 17, 2012.

–
Vehicles repairedNo manufacturer report yet
Vehicles affected2341 model
ReportedApr 17, 2012Owners notified Jun 12, 2012
Complaints since1Same system, after the recall

Source: NHTSA recall 12V170000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE FROM THE STEERING GEAR.

The risk

IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

What to do

The fix

NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PITMAN ARM FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL began on ABOUT JUNE 12, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

NAVISTAR'S CAMPAIGN NUMBER IS 12514.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from August 23, 2011 to November 16, 2011. Not every vehicle in these model years is included; check by VIN.