2012 International TerrastarProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2012 International Terrastar, most often about the steering. It is covered by 5 safety recalls, and for recall 15V-241 the manufacturer reports only 79% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 22, 2015. Updated daily.

Complaints by system

Where the 2012 International Terrastar has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2012 International Terrastar recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2016 Q4

Defroster/defogger/hvac system: fan/motor

Recall 15V-241 · Apr 22, 2015 · 82,736 vehicles · 65,775 repaired

Risk. If the LPM overheats and fails, there is an increased risk of a fire.

Problem, fix and repair progress →

84%repaired · 2015 Q2

Electrical system: software

Recall 14V-063 · Feb 19, 2014 · 538 vehicles · 450 repaired

Risk. If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and…

Problem, fix and repair progress →

–no report yet

Visibility

Recall 13V-146 · Apr 17, 2013 · 14,720 vehicles

Risk. If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a…

Problem, fix and repair progress →

–no report yet

Gear box: shaft pitman

Recall 12V-170 · Apr 17, 2012 · 234 vehicles

Risk. IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Problem, fix and repair progress →

Show 1 more recall

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with International.

Best & worst years

2012 vs. every other Terrastar year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Terrastar median. How we score

'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Terrastar owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

I BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL…
Complaint 10662657 · Dec 7, 2014 · 700 miles

Own a 2012 Terrastar?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.