2013 International TerrastarProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2013 International Terrastar, most often about the service brakes. It is covered by 4 safety recalls, and for recall 15V-241 the manufacturer reports only 79% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 22, 2015. Updated daily.

Complaints by system

Where the 2013 International Terrastar has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2013 International Terrastar recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2016 Q4

Defroster/defogger/hvac system: fan/motor

Recall 15V-241 · Apr 22, 2015 · 82,736 vehicles · 65,775 repaired

Risk. If the LPM overheats and fails, there is an increased risk of a fire.

Problem, fix and repair progress →

84%repaired · 2015 Q2

Electrical system: software

Recall 14V-063 · Feb 19, 2014 · 538 vehicles · 450 repaired

Risk. If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and…

Problem, fix and repair progress →

–no report yet

Equipment

Recall 13V-306 · Jul 10, 2013 · 5 vehicles

Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing…

Problem, fix and repair progress →

–no report yet

Visibility

Recall 13V-146 · Apr 17, 2013 · 14,720 vehicles

Risk. If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with International.

Best & worst years

2013 vs. every other Terrastar year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Terrastar median. How we score

'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Terrastar owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR
Complaint 10584232 · Apr 22, 2014 · 71,000 miles

Own a 2013 Terrastar?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.