Body: roof and pillarsRecall 12V-384 · Glaval and Glaval Bus vehicles
GLAVAL BUS DIVISION recall 12V-384 covers 90 Glaval and Glaval Bus vehicles for a body: roof and pillars problem, reported to NHTSA on August 3, 2012. The manufacturer's latest report (2016 Q2) shows 8% of affected vehicles repaired.
Source: NHTSA recall 12V384000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
The fix
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Owners may also contact The National Highway Traffic SafetyAdministrations Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to WWW.SAFERCAR.GOV.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
8%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 82 vehicles were listed as unreachable.
Vehicles in this recall
Built from July 1, 2011 to July 31, 2012. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- SMI Bus Roof Escape Hatches / FMVSS 217NHTSA