2011 Glaval Bus EntourageProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2011 Glaval Bus Entourage. It is covered by 9 safety recalls, and for recall 16V-217 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 14, 2016. Updated daily.

Complaints by system

Where the 2011 Glaval Bus Entourage has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2011 Glaval Bus Entourage recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2017 Q3

Emergency: escape/egress/exit

Recall 16V-217 · Apr 14, 2016 · 1,860 vehicles · 25 repaired

Risk. If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the…

Problem, fix and repair progress →

–no report yet

Equipment adaptive/mobility

Recall 14V-226 · Apr 30, 2014 · 42 vehicles

Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed…

Problem, fix and repair progress →

–no report yet

Electrical system: alternator/generator/regulator

Recall 14V-004 · Jan 8, 2014 · 467 vehicles

Risk. The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash.

Problem, fix and repair progress →

41%repaired · 2015 Q4

Equipment

Recall 13V-309 · Jul 15, 2013 · 3,705 vehicles · 1,529 repaired

Risk. The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

Problem, fix and repair progress →

Show 5 more recalls
–no report yet

Equipment

Recall 12V-580 · Dec 10, 2012 · 704 vehicles

Risk. The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Problem, fix and repair progress →

8%repaired · 2016 Q2

Body: roof and pillars

Recall 12V-384 · Aug 3, 2012 · 90 vehicles · 7 repaired

Risk. In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.

Problem, fix and repair progress →

20%repaired · 2015 Q3

Appliance: air conditioner

Recall 12V-011 · Jan 13, 2012 · 1,407 vehicles · 282 repaired

Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Problem, fix and repair progress →

–no report yet

Exterior lighting: hazard flashing warning lights

Recall 10V-608 · Dec 7, 2010 · 94 vehicles

Risk. THE REAR HAZARD LIGHTS WILL NOT FUNCTION IF THE KEY IS IN THE IGNITION INCREASING THE RISK OF A CRASH IF THE BUS IS INCAPACITATED.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Glaval Bus.

Best & worst years

2011 vs. every other Entourage year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Entourage median. How we score

'08'09'10'11'12'13'14'15'16'17'18'19'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2011 Entourage?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.