Hood: latchRecall 12V-533 · 2012 Mercedes-Benz CLS550
Mercedes-Benz USA, LLC. recall 12V-533 covers 23 2012 Mercedes-Benz CLS550 for a hood: latch problem, reported to NHTSA on November 6, 2012.
Source: NHTSA recall 12V533000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
The risk
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
The fix
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from December 1, 2011 to December 13, 2011. Not every vehicle in these model years is included; check by VIN.