2012 Mercedes-Benz CLS550Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2012 Mercedes-Benz CLS550, most often about the fuel/propulsion system. It is covered by 3 safety recalls, and for recall 17V-177 the manufacturer reports only 86% of affected cars repaired.

2012 Mercedes-Benz CLS550

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 5, 2025. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2012 Mercedes-Benz CLS550 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system80
Engine40
Power train31
Service brakes31
Electrical system30
Steering21
Suspension20
Visibility20
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Mercedes-Benz CLS550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

86%repaired · 2018 Q3

Frontal: sensor/control module-inactive

Recall 17V-177 · Mar 14, 2017 · 51 vehicles · 44 repaired

Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

91%repaired · 2016 Q3

Exterior lighting

Recall 15V-137 · Mar 10, 2015 · 30,141 vehicles · 27,554 repaired

Risk. Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2012 vs. every other CLS550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS550 median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Mercedes-Benz CLS550, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What CLS550 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

For several months I been smelling different odors from my 2012 CLS550, getting stronger as the weeks go by now smelling like gas, would noticed puddles whenever I parked from rear driver side area towards middle, just got the news from the mechanic that the driver side fuel gas pump is cracked and…
Complaint 11691178 · Oct 3, 2025
There is a strong odor of gasoline coming from the drivers side rear. I conducted a Google search on the issue and there are a lot of instances of the same thing. It appears to be the Gas Tank Sending Unit, they have a tendency to crack and leak.
Complaint 11676483 · Jul 27, 2025
I have Mercedes Benz CLS 550. Whenever I fill up a tank full, I smell gas in the CAR and in my garage. After researching the cause of this issue, I found its a common issue with Mercedes Benz older vehicles where the fuel sender unit cracks and start leaking Gas which is located under the rear seat…
Complaint 11649224 · Mar 19, 2025

Own a 2012 CLS550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.