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2013 Mercedes-Benz CLS550Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2013 Mercedes-Benz CLS550, most often about the electrical system. It is covered by 3 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.

2013 Mercedes-Benz CLS550
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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 78%Owner complaints40 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 16, 2023. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2013 Mercedes-Benz CLS550 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Fuel system, gasoline10
Power train10
Seat belts10
Service brakes10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2013 Mercedes-Benz CLS550 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2021 Q1

Communication

Recall 19V-787 · Nov 1, 2019 · 24,226 vehicles · 18,993 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

91%repaired · 2016 Q3

Exterior lighting

Recall 15V-137 · Mar 10, 2015 · 30,141 vehicles · 27,554 repaired

Risk. Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2016 Q2

Body: hood

Recall 15V-088 · Feb 13, 2015 · 147,224 vehicles · 137,020 repaired

Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2013 vs. every other CLS550 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS550 median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Mercedes-Benz CLS550, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What CLS550 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
Complaint 11460374 · Apr 11, 2022

Own a 2013 CLS550?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.