repaired · 2021 Q1
Communication
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2014 Mercedes-Benz CLS550Problems, recalls & complaints
NHTSA has logged 10 owner complaints about the 2014 Mercedes-Benz CLS550, most often about the suspension. It is covered by 4 safety recalls, and for recall 19V-787 the manufacturer reports only 78% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 19, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2014 Mercedes-Benz CLS550 has problems
10 complaints grouped by the system owners reported.
2Suspension
1Fuel/propulsion system
1Power train
1Service brakes
1Steering
1Structure
1Vehicle speed control
1Air bags1 crash/fire/injury
1Visibility
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 2 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Power train | 1 | 0 |
| Service brakes | 1 | 0 |
| Steering | 1 | 0 |
| Structure | 1 | 0 |
| Vehicle speed control | 1 | 0 |
| Air bags | 1 | 1 |
| Visibility | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2014 Mercedes-Benz CLS550 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2018 Q3
Frontal: sensor/control module-inactive
Risk. If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
repaired · 2016 Q3
Exterior lighting
Risk. Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
repaired · 2016 Q2
Body: hood
Risk. If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2014 vs. every other CLS550 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CLS550 median. How we score
'06'07'08'09'10'11'12'13'14'15'16'17'18
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2014 Mercedes-Benz CLS550, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
In owners' words
What CLS550 owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.
Own a 2014 CLS550?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.