Electrical system: softwareRecall 13V-171 · 2009–2013 Volvo Bus 9700
Volvo Bus Corporation recall 13V-171 covers 285 2009–2013 Volvo Bus 9700 for a electrical system: software problem, reported to NHTSA on May 1, 2013. The manufacturer's latest report (2015 Q1) shows 90% of affected vehicles repaired.
Source: NHTSA recall 13V171000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.
The risk
The driver may lose the ability to control the bus's speed, increasing the risk of a crash.
The fix
Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1-336-393-2000. Volvo Bus's recall campaign number is SR13-80.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.