Other: labels
NewRisk. The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
NHTSA has logged 0 owner complaints about the 2011 Volvo Bus 9700. It is covered by 13 safety recalls, and for recall 21V-597 the manufacturer reports only 14% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2026. Updated daily.
0 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Risk. Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Risk. In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Risk. An unexpected engine shutdown increases the risk of a crash.
Risk. If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Risk. If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the…
Risk. The driver may lose the ability to control the bus's speed, increasing the risk of a crash.
Risk. With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to…
Risk. Hydraulic oil sprayed onto hot engine components may result in a vehicle fire.
Risk. IN THE EVENT OF A CRASH, THERE IS AN INCREASED RISK OF PERSONAL INJURY TO PASSENGERS.
Risk. IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
Risk. IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.
Risk. THERE COULD BE INTERRUPTIONS IN THE ELECTRICAL SUPPLY WHICH MAY CAUSE THE ENGINE TO STALL WITHOUT WARNING.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo Bus.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 9700 median. How we score
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.