Exterior lighting: headlightsRecall 21V-717 · 2008–2021 Volvo Bus 9700
Volvo Bus Corporation recall 21V-717 covers 860 2008–2021 Volvo Bus 9700 for a exterior lighting: headlights problem, reported to NHTSA on September 15, 2021. The manufacturer's latest report (2025 Q2) shows 52% of affected vehicles repaired.
Source: NHTSA recall 21V717000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
The fix
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
52%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 27 vehicles were listed as unreachable.