Exterior lighting: headlightsRecall 21V-717 · 2008–2021 Volvo Bus 9700

Volvo Bus Corporation recall 21V-717 covers 860 2008–2021 Volvo Bus 9700 for a exterior lighting: headlights problem, reported to NHTSA on September 15, 2021. The manufacturer's latest report (2025 Q2) shows 52% of affected vehicles repaired.

52%
Vehicles repaired445 of 860 · 2025 Q2
Vehicles affected8601 model
ReportedSep 15, 2021Owners notified Sep 1, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 21V717000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

What to do

The fix

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

52%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 27 vehicles were listed as unreachable.

0%50%100%2023 Q32025 Q2
1 model

Vehicles in this recall