2017 Volvo Bus 9700Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2017 Volvo Bus 9700. It is covered by 10 safety recalls, and for recall 21V-597 the manufacturer reports only 14% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2026. Updated daily.

Complaints by system

Where the 2017 Volvo Bus 9700 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2017 Volvo Bus 9700 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Other: labels

New

Recall 26V-600 · Sep 18, 2026 · 1,236 vehicles

Risk. The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Problem, fix and repair progress →

23%repaired · 2026 Q2

Equipment adaptive/mobility: wheelchair lift/ramp

Recall 23V-890 · Dec 22, 2023 · 193 vehicles · 44 repaired

Risk. Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Problem, fix and repair progress →

52%repaired · 2025 Q2

Exterior lighting: headlights

Recall 21V-717 · Sep 15, 2021 · 860 vehicles · 445 repaired

Risk. Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

Problem, fix and repair progress →

14%repaired · 2023 Q4

Equipment adaptive/mobility: wheelchair lift/ramp

Recall 21V-597 · Aug 2, 2021 · 266 vehicles · 37 repaired

Risk. In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Problem, fix and repair progress →

Show 6 more recalls
40%repaired · 2022 Q4

Power train: automatic transmission

Recall 20V-803 · Dec 21, 2020 · 553 vehicles · 187 repaired

Risk. A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Problem, fix and repair progress →

70%repaired · 2021 Q1

Equipment

Recall 19V-119 · Feb 21, 2019 · 316 vehicles · 222 repaired

Risk. If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

95%repaired · 2019 Q4

Electrical system: wiring

Recall 17V-845 · Dec 28, 2017 · 159 vehicles · 151 repaired

Risk. The power cable and fuse box can overheat, increasing the risk of a fire.

Problem, fix and repair progress →

94%repaired · 2019 Q3

Vehicle speed control: accelerator pedal

Recall 17V-568 · Sep 14, 2017 · 33 vehicles · 31 repaired

Risk. If the vehicle does not accelerate when commanded, there would be an increased risk of a crash.

Problem, fix and repair progress →

71%repaired · 2019 Q3

Wiring: fuses and circuit breakers

Recall 16V-836 · Nov 18, 2016 · 583 vehicles · 412 repaired

Risk. An unexpected engine shutdown increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volvo Bus.

Best & worst years

2017 vs. every other 9700 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 9700 median. How we score

'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Volvo Bus 9700, and the recalls they led to.

  1. Discrepancies in Required CFR ReportingAQ18005 · closed Aug 4, 2023
    No recall

Own a 2017 9700?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.