Power train: automatic transmissionRecall 20V-803 · 2015–2020 Volvo Bus 9700
Volvo Bus Corporation recall 20V-803 covers 553 2015–2020 Volvo Bus 9700 for a power train: automatic transmission problem, reported to NHTSA on December 21, 2020. The manufacturer's latest report (2022 Q4) shows 40% of affected vehicles repaired.
Source: NHTSA recall 20V803000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
The risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
The fix
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
40%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.