Equipment adaptive/mobility: wheelchair lift/rampRecall 23V-890 · 2013–2021 Volvo Bus 9700
Volvo Bus Corporation recall 23V-890 covers 193 2013–2021 Volvo Bus 9700 for a equipment adaptive/mobility: wheelchair lift/ramp problem, reported to NHTSA on December 22, 2023. The manufacturer's latest report (2026 Q2) shows 23% of affected vehicles repaired.
Source: NHTSA recall 23V890000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The fix
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
23%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.