Power trainRecall 13V-568 · 2013–2014 Volkswagen Jetta Hybrid

Volkswagen of America, Inc. recall 13V-568 covers 3,837 2013–2014 Volkswagen Jetta Hybrid for a power train problem, reported to NHTSA on November 14, 2013. The manufacturer's latest report (2015 Q1) shows 97% of affected vehicles repaired.

97%
Vehicles repaired3,704 of 3,837 · 2015 Q1
Vehicles affected3,8371 model
ReportedNov 14, 2013Owners notified Dec 6, 2013
Complaints since72Same system, after the recall

Source: NHTSA recall 13V568000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

The risk

This sudden loss of power while driving increases the risk of a crash.

What to do

The fix

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from October 1, 2012 to October 31, 2013. Not every vehicle in these model years is included; check by VIN.