2013 Volkswagen Jetta HybridProblems, recalls & complaints

NHTSA has logged 79 owner complaints about the 2013 Volkswagen Jetta Hybrid, most often about the power train. It is covered by 3 safety recalls, and for recall 19V-679 the manufacturer reports only 18% of affected cars repaired.

2013 Volkswagen Jetta Hybrid

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 29, 2024. Updated daily. Photo: awduthie (Andrew Duthie), CC BY-SA 2.0.

Complaints by system

Where the 2013 Volkswagen Jetta Hybrid has problems

79 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train570
Engine140
Electrical system90
Service brakes82
Vehicle speed control51
Fuel/propulsion system40
Air bags30
Hybrid propulsion system10
Steering10
4 other systems41

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2013 Volkswagen Jetta Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2023 Q1

Power train: automatic transmission

Recall 19V-866 · Dec 6, 2019 · 2,167 vehicles · 1,218 repaired

Risk. A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

18%repaired · 2021 Q1

Unknown or other

Recall 19V-679 · Sep 25, 2019 · 113 vehicles · 20 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do power train problems start?

80kmiles, median

Based on the odometer reading in 49 power train complaints. 69% were reported before 100,000 miles.

median0k50k100k150k200k+
7under 30k miles34under 100k miles15100k miles or more
Best & worst years

2013 vs. every other Jetta Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta Hybrid median. How we score

'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Volkswagen Jetta Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  3. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
In owners' words

What Jetta Hybrid owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was…
Complaint 11568521 · Jan 29, 2024 · 100,000 miles
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and…
Complaint 11552332 · Oct 27, 2023 · 126,000 miles
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was…
Complaint 11515747 · Apr 6, 2023 · 130,000 miles

Own a 2013 Jetta Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.