Air bags: frontalRecall 15V-483 · Volkswagen vehicles

Volkswagen Group of America, Inc. recall 15V-483 covers 415,825 Volkswagen vehicles for a air bags: frontal problem, reported to NHTSA on August 4, 2015. The manufacturer's latest report (2017 Q2) shows 76% of affected vehicles repaired.

76%
Vehicles repaired317,595 of 415,825 · 2017 Q2
Vehicles affected415,8257 models
ReportedAug 4, 2015Owners notified Jan 15, 2016
Complaints since1,828Same system, after the recall

Source: NHTSA recall 15V483000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

The risk

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

What to do

The fix

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

76%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8,337 vehicles were listed as unreachable.

0%50%100%2016 Q12017 Q2
7 models

Vehicles in this recall

Built from July 3, 2009 to April 1, 2014. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    NHTSA