2014 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 80 owner complaints about the 2014 Volkswagen CC, most often about the air bags. It is covered by 5 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

2014 Volkswagen CC

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2025. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2014 Volkswagen CC has problems

80 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags522
Fuel/propulsion system121
Electrical system100
Engine60
Steering50
Service brakes30
Vehicle speed control22
Exterior lighting20
Wheels10
6 other systems60

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2014 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Show 1 more recall
76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2014 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Volkswagen CC safety ratings

2014 Volkswagen CC 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (0.0% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Volkswagen CC, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer…
Complaint 11574118 · Feb 26, 2024 · 50,000 miles
The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
Complaint 11527830 · Jun 20, 2023
Airbag non deployment after 2 service recalls. I don’t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.
Complaint 11470332 · Jun 21, 2022

Own a 2014 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.