2012 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 230 owner complaints about the 2012 Volkswagen CC, most often about the air bags. It is covered by 6 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

2012 Volkswagen CC

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 16, 2025. Updated daily. Photo: Navigator84, CC BY-SA 3.0.

Complaints by system

Where the 2012 Volkswagen CC has problems

230 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags868
Engine642
Fuel/propulsion system584
Electrical system383
Steering120
Power train110
Wheels100
Electronic stability control (ESC)92
Vehicle speed control82
13 other systems326

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2012 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Show 2 more recalls
76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

–no report yet

Tires: pressure monitoring and regulating systems

Recall 11V-312 · Jun 6, 2011 · 4 vehicles

Risk. WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do air bags problems start?

58kmiles, median

Based on the odometer reading in 32 air bags complaints. 91% were reported before 100,000 miles.

median0k50k100k150k200k+
7under 30k miles29under 100k miles3100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

9 owners mentioned a cost

$5,000median

Middle half: $1,800 – $7,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2012 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Volkswagen CC safety ratings

2012 Volkswagen CC 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (0.0% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Volkswagen CC, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement…
Complaint 11427345 · Aug 1, 2021
I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND…
Complaint 11338870 · Jul 12, 2020 · 500 miles
I TOOK MY CAR TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE 1660 S STATE RD 7, FORT LAUDERDALE, FL 33317 [PHONE]. THEY REFUSED TO CHANGE THE TAKATA AIRBAG I WAS TOLD THAT THEY COULD NOT CONNECT THEIR EQUIPMENT. I WAS TOLD THAT I NEED TO PAY FOR THEM TO DO DIAGNOSTICS ON MY CAR. THEY WOULDN'T EVEN CHECK…
Complaint 11270853 · Oct 24, 2019

Own a 2012 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.